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By Carol Schurink|2018-01-29T11:22:32-07:00January 29th, 2018|0 Comments

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Contact Info

Bay 305, 4656 Westwinds Drive NE
Calgary, AB, T3J 3Z5

Phone: 403-293-3438

Email: [email protected]

Google Rating

4.7

NAPA AUTOPRO - Precision Alignment & Brake Ltd.

4.7

Malik M

07:12 02 Aug 24

I was sure I needed an alignment, while another garage mentioned that the car drove straight, the wheel was centred, and my Mazda 6 did not require one. Unconvinced, I went to Precision, who determined a play on an upper tie-rod end and performed a near-perfect alignment. I returned on the following day concerning a very minor off-centre steering issue. Zach, at the service counter, without any hesitation whatsoever, asked his technician to address my concern; I am now thrilled with a perfect alignment. It came with two years' parts and a labour warranty. I want to give a special thanks to Zach and his team of technicians for their excellent work.read more

Tobias Ogata

19:57 11 Jul 24

They take good care of my vehicle at Precision and provide honest and great friendly service. Not only are they family friendly you can feel the community whenever you walk in, I always recommend Precision to my family and peers.read more

Serina Plourde

13:59 03 Jul 24

Zach and his crew are wonderful at what they do ,as they always work miracles on our truck .I highly recommend this place for all your vehicle issues and repair !!!🤩😍read more

Edsel Limpioso

22:43 22 Apr 24

Brought my car in to have the wheel alignment done. They showed me what was wrong with my car and they were able to fix it for me. I drove the car and noticed quite a difference on the car's handling. No more weird pulls.read more

L. L.

00:33 06 Feb 24

Great and fast service! Definitely bringing my car here for service from now on. :) highly recommend. Zac is great to talk to and he answers all my questions.read more

Carmine Michalchuk

20:26 20 Apr 23

Precision Alignment and Break always go above and beyond. I have been using them for years and Every experience has been positive. They provide quality work and a very competitive price. I shop around and no other mechanical shop can beat percisions prices. All the mechanics and Zack are very knowledgeable, take time explaining, are fair and honest. Zack has saved me 1000.00 of dollars on many occasions. EX. Two other mechanical shops told me I need a new back up camera and dash screen because I had the "blue screen of death." Zack took a look at it and found out it was a simple wiring issues which took 3 minutes to fix. I trust Zack and his team with my life. Thank you for all that you do.read more

Denton Pearce

05:39 21 Jan 22

I have been here a few times with different vehicles and have always ledt happy with the quality of work and knowledge of the staff. I would highly reccomend this shop to anyone looking for a trust worthy honest shop. My experiences have been good! Thanks again for the help I will be backread more

Sylvester Ndambuki

17:10 20 Jan 22

My car had bad alignment, wearing down tires fast. These guys fixed it while I wait! Very honest and Very affordable as well. I highly recommend themread more

Tom Dane

15:45 15 Jan 22

My name is Muhammad I’ve been to this shop like 3 times or so for various reasons one of them being for an alignment for my car, the first time I went their it was get my rear breaks done, the most recent one was being for replacement of my thermostat. Every time I go here I’m so pleased with zac he is a very outgoing person he will talk to you if you’re a talkative person and he makes interactions with you if you’re waiting on your car so you don’t get bored.read more

Justin Carse

22:25 29 Nov 21

Cdn tire messed couldnt fix my rear wheel alignment and ended up messing up my front wheel alignment when I had my tires changed recently. Came here and the guys fixed everything up nice and quick. Ill be back again if I have any further need of their services in the future!read more

Kyle Ulch

18:23 19 Nov 21

Very honest shop. They show you the actual parts that need repair. Highly recommend!

Agnes Nash

23:17 05 Nov 21

Went in to check my brakes as after a harder brake the pressure of the pedal hadn't come back up as fast as it normally would (took 2 days instead of 10 minutes). While the car was at their facility, apparently the pedal regained its pressure and they didn't have to perform any work. So I just paid for a brake inspection. Just the fact that they didn't try to tell me that there were more repairs to be done than necessary, made me trust them. Great service, good price, the staff was super friendly, explained everything to me and advised what might need to be looked at in the future for the next spring. I will definitely be choosing them again in the future. Update November 2021: Went in for the second time and oh boy, those guys are SUPERSTARS. The ABS module on my car broke down and due to multiple reasons it was a complex problem to deal with. They bent over backwards to figure out how to fix it and to make sure I get my car back on time. The brakes are now better than what they were when I bought the car 🤩 It is always such a pleasure to talk to them and there is a great value for the price. Thank you for the fantastic work, guys! 100% recommend!read more

Gabriel G

02:21 03 Nov 21

I have been coming here for years for a variety of jobs: shocks, alignments, bearings, axle shafts and plenty more and have never had a negative experience. The workmanship is top notch and what really sets them apart is their communication and professionalism. They are an honest shop who will work with you to get your vehicle fit for the road with everything you need and nothing you don't.read more

Karsten Mendoza

17:04 18 Aug 21

My experience here was fantastic. Zach and his crew did a great job. I would highly recommend coming here for a wheel alignment.read more

D and E

22:35 16 Aug 21

Zac and staff were very professional and honest. My concerns were understood and Zac worked with me to service what was required at a fair price. Unfortunately not all shops operate this way. I was already a return customer, but I would 100% go back for future service and have already recommended to friends/family.read more

Stephanie Munroe

17:19 13 Aug 21

Always impressed when I come here. Huge thanks to all the staff for being awesome and giving me my tacoma it's life back

Susan

03:30 11 Aug 21

August 2021 Update - It’s been awhile since I’ve been to Precision Alignment. I wasn’t using my vehicle a great deal due to COVID so there was really no need. Now I’m back to driving a fair amount and planning to leave on a road trip next month. I needed to have a comprehensive inspection done on my vehicle in advance of the trip, as well as an oil change and any repairs that came to light as a result of the inspection. As it turned out, my vehicle required the wheel bearing replaced on the one rear wheel, and they were able to do it for me on the same day. Zac and Rolando provided excellent customer service and top notch work. I find them to be trustworthy and I continue to have no hesitation whatsoever in recommending Precision Alignment. ************************************** I was referred by a friend to Precision Alignment back in 2013 & have been bringing my vehicle to them ever since. I am able to take my vehicle into them for regular services and repairs knowing that the job will be done right. In fact, they manage to exceed my expectations all the time. If you need a competent, honest repair shop to take your vehicle in for servicing I highly recommend Precision Alignment!read more

Mike M

14:42 12 Jul 21

The Team at Precision are fantastic. Our family has used this business for several years and they never fail to impress. Good, old fashioned, honest assessment of the work that needs to be done to your vehicle. No BS. Fair prices. They only do the work that is required to get your vehicle safely back on the road. I highly recommend this business.read more

Adeel Ramji

23:52 06 Jul 21

Zac is extremely professional and honest. His team is absolutely amazing. I had a problem with my driver side rear tire making noise and him and his team within a few hours figure it out, and the mechanic who fixed the car couldn't figure it out at all. Precision Auto will be my to go place from now on for all my vehicle needs. And I would highly recommend them. 10 out of 10.... Thank you for helping me out with all my vehicle maintenance. 👍👍read more

Christopher Buckley

14:38 01 Jul 21

Friendly, helpful, willingness to do small extras and accommodate specific needs as small supplemental services or tests that other facilities would charge as separate services at extremely high rates, and thinking outside the box!read more

Lloyd Sabado

13:12 24 Jun 21

Consistent honest service from my experience. Great place since before they were acquired by NAPA

Cathy Foley

03:50 16 Jun 21

I love this place! I am a single woman that knows mechanics with cars, sorta! This garage is amazing from front end staff to the technicians! I cannot imagine taking my car anywhere else! They offer great customer service as well as insightful information and get you vehicle fixed.read more

Kaleem Khan

08:29 01 Jun 21

Go here to get your car serviced. The staff are exceptionally honest, friendly, and informative. I was on a strict budget and I appreciated being able to ask questions and get honest answers. Turn around was very fast and the price was so reasonable that I wonder how these guys make money. I’ll be surprised if you can find better service elsewhere.read more

Alex D

21:53 21 Apr 21

Highly recommend Zack and his team at Precision Alignment & Brake. A truly honest shop with the highest integrity. Good workmanship, on time, fair pricing....basically everything you could ask for in a repair shop. A great experience.read more

Manny C

22:23 19 Apr 21

Professional and honest place. Came in for an alignment and the entire process from setting up the appointment to getting the alignment done was seemless. Zack at the front desk was super transparent and allowed me to go into the shop and view my car while it was getting serviced. Definitely recommend!read more

Jelissaw05

16:17 22 Mar 21

Excellent service. Very kind, friendly and knowledge staff. Came in for inspection and some repair to my truck. Had a wheel alignment done as well and was out of there in no time. Would definitely recommend and will be returning.read more

Rajdeep Jandiala

03:52 26 Feb 21

Come here if you want to deal with honest people got my car towed in thinking it had major problems with the transmission and could've easily been up charged for repairs but they don't do that here. Instead I was only charged for the minor repairs needed to fix the vehicle and they clearly know what they're doing unlike some nearby shops. Also Zack is a great guy to deal with!read more

Michelle H

20:29 25 Feb 21

I would recommend these guys. I had to have out of province inspection done. The rates were reasonable. Then I had repairs that needed to be done before I could get insurance. The price was reasonable and they went above and beyond to ensure it was done so I could be on my way. I would recommend them to anyone.read more

Sharon Pineda

20:58 16 Feb 21

My experience at Precision was great. The techs were very professional and honest about what needed to be done on my SUV. The front staff walked me through the service that was done on my vehicle and explained the breakdown of the cost before I paid. I will definitely be coming back again!read more

Ronak Patel

23:40 04 Feb 21

Good service person but sometime they charge more. But suggestions are good.

Agnes Nash

16:32 19 Nov 20

Went in to check my brakes as after a harder brake the pressure of the pedal hadn't come back up as fast as it normally would (took 2 days instead of 10 minutes). While the car was at their facility, apparently the pedal regained its pressure and they didn't have to perform any work. So I just paid for a brake inspection. Just the fact that they didn't try to tell me that there were more repairs to be done than necessary, made me trust them. Great service, good price, the staff was super friendly, explained everything to me and advised what might need to be looked at in the future for the next spring. I will definitely be choosing them again in the future.read more

Wyatt Then

16:50 08 Nov 20

The reviews here are the truth. 5 star for auto service. This shop not only can align your car when no one else can they are honest about the work that needs to be done and charge fair rates. I really can't say enough about the good experiences I've had with both my cars here and would not hesitate to recommend.read more

Brian Cote

23:30 20 Oct 20

Amazing place! Grade A service from start to finish. Honest and professional.

krishna carub

23:09 04 Oct 20

Great experience here Zach and Carol helped me out lots here had my steering rack for my 2015 explorer replaced got the vehicle towed here as it failed on a grocery run when I brought them the vehicle I told them it was a rack and unlike many other shops in this part of town they didn't try to fight me over the diagnosis unlike many other shops in this area also a very clean and well organized shop again unlike almost every other shop in the area I'll definitely be back if I need warranty work done again even if they may charge a couple bucks more for labour per an hour do it for the peace of mind knowing that fully credited tech will be working on your car and not some randomread more

Kevin Kilbride

10:26 03 Oct 20

Just straightforward honest people. Tell you what your vehicle needs, what you can do another time, what you don't need. And my car was ready when promised.read more

Kaleem Khan

17:42 23 Sep 20

Stop reading reviews and go here to get your car serviced. The staff are exceptionally honest, friendly, and informative. I was on a strict budget and I appreciated being able to ask questions and get honest answers. Turn around was very fast and the price was so reasonable that I wonder how these guys make money. I’ll be surprised if you can find better service elsewhere.read more

Rein Hatch

20:37 18 Sep 20

Best service I have ever had for Auto Maintenance! Super awesome staff with awesome customer service!!!

Adam Howes

19:49 17 Sep 20

Amazing experience and great service as always! a giant thank you to Zac!

Umair Khan

14:39 03 Sep 20

A best place to do your vehicle wheels alignment. Good customer service and courteous staff. They even do your rotors resurfacing as well for $30 each.read more

Hiroshi Ishii

01:37 28 Aug 20

Always nice bringing my car in. Super friendly and honest

Nagu

17:40 09 Aug 20

This shop is very professional in how they conduct themselves unlike many other shops. They are transparent and clear with their invoices and quotes so when i have issues i bring it to them. Staff are very friendly. The price Is worth the lack of a headache you would get with other shops and for the quality service you get here. Last time my truck had some electric issues with starting and i had braced myself to get billed hourly electrical labor rates so i was super happy when i found i was only getting charged for an alternator battery and starter test!read more

Paramvir Klair

22:12 17 Jul 20

Great service.Going to this shop for last 2 years always have a good experience.

Barry & Rachel Pinnell

17:43 02 Jul 20

They provide excellent service. They communicate as to what is required. They do not suggest extra work that is not needed. They will advise if more work should be done, allowing you to make the decision of when to get it done..read more

Jenn Stevens

06:32 03 May 20

Fast and friendly service. They always make sure i understand everything they are doing and supply different options when applicableread more

Graham White

23:12 09 Mar 20

I chose this business for an alignment based on their Google ratings and can confirm their service and honesty is as described. They clearly explained my wobble, veering to the right and loose steering in language that I could understand. They also warned me about about potential issues I’d face next in my 2005 Odyssey with 370K on it. The vehicle feels great and I will recommend you friends and family should they need work done.read more

Tim Lengert

05:29 25 Feb 20

So far my experience has been very good. They are open and honest about the work and are fair with their labour charges. Definitely going back!read more

Scott Allen

23:19 16 Jan 20

Great service, friendly staff...came in for alignment, tech showed me the set up we talked , they squeezed me in for a tire rotation that was not booked on one of their crazy bizzy days,felt very assured with the tech who is also the owner, definitely will be giving these guy's my business for any future repair. Great experienceread more

Google User

23:54 10 Jan 20

Excellent staff, excellent owner with decades of experience-Melanie was awesomely welcoming- how many other shops can you see through the shop glass and actually see your vehicle getting worked on, honesty, integrity, value and service - why go elsewhere? Thanks for the EXCELLENT SERVICE 👑🙏The Allen familyread more

Paul Imperius

18:13 09 Jan 20

Had a great experience with this company! Front desk staff knocked it into the 500 series!

Susan Koop

23:19 19 Nov 19

Very good place. Great work, speedy service and great price. They do their best to keep costs down. They repair when possible rather than replace.read more

Terrill Schumaker

23:31 15 Oct 19

Easy to book appointment, Friendly service people, Helpful and understanding. Knowledgeable and ask before they just do some thing.read more

Barrett Jamer

19:34 15 Oct 19

This is the only place I trust with my vehicles. I have been a long time customer here for 6 years and have helped me through every problem you can think of. Everyone from the owners through to the technicians and as friendly an knowable as you could ever hope from a shop and you would be doing yourself a disservice by choosing anyone else!read more

Akshay Sharma

23:01 01 Oct 19

Best Tire service in town. Their prices are absolutely on point and they work quickly. I'd recommend

Peter Sands

15:31 26 Sep 19

I recently moved to Calgary from BC and had to go through the unpleasant experience of an out of province vehicle inspection. I had taken my 2004 Ford Escape to a different shop that was nearby my house that said they would perform a 'pre-inspection' for me to let me know what I could expect when I did the inspection. They told me there was a tie-rod that was worn and a lower ball joint that needed replacement but everything else was fine. I had this work completed and brought my vehicle into Precision pretty much expecting that everything would pass. I was very surprised when I found out it had NOT passed and there was a list of about 10 items that needed to be fixed. The of course caused me some concern at first since I had already been told that everything was fine by another shop. But after looking into it more in depth, I am VERY thankful for Precision for performing the inspection in the manner it should be done. It turns out that the vehicle (which I had bought used) had been in an accident which caused the airbags to deploy. When this was fixed in BC, whoever did the work simply replaced the airbag, but rather than replacing the crash sensors, they took the dash apart and put a piece of black tape between the instrument light and the airbag symbol so there was no way to know the airbag light was actually on at all times. If it wasn't for Precision I would never have known that the entire airbag system was disabled. It took a few hours of my time and a few trips to the auto-wrecker to find used replacement sensors, but after swapping them out, all the airbag codes were cleared and everything is back to working. All of the other items that failed were basic, like license plate lights being burnt out and not having the rear headrests in the vehicle. Through the entire process Precision was extremely honest and upfront, the mechanics took the time to explain the issues, and the front desk staff was extremely friendly and helpful. While I was frustrated at first with not passing, I recognize that Precision does not control what is on the inspection and it was certainly not their fault for my vehicle not passing the first time. Even though I completed the work myself and Precision was not making any money from me other than the inspection fee, they were extremely helpful and even apologetic for the strictness of the inspection process. I definitely appreciate their competence when compared to the shop I originally took my vehicle to that charged me almost $200 for their 'pre-inspection' and didn't even so much as look for trouble codes. Based on my experience with Precision, I would highly recommend them to anyone needing work done on their vehicle. I can completely see why they have so many 5* reviews. I will definitely be using their services in the future when I need work done, and will also be recommending them to my friends and family.read more

Akshay Sharma

01:28 25 Sep 19

Best Tire service in town. Their prices are absolutely on point and they work quickly. I'd recommend

Susan Canfield

19:44 04 Sep 19

I was referred by a friend to Precision Alignment back in 2013 & have been bringing my vehicle to them ever since. I am able to take my vehicle into them for regular services and repairs knowing that the job will be done right. In fact, they manage to exceed my expectations all the time. If you need a competent, honest repair shop to take your vehicle in for servicing I highly recommend Precision Alignment!read more

Rebecca Ulmer

20:47 18 Jul 19

Took my vehicle here on recommendation from Zee Tire next door for a wheel alignment after having my tires replaced. The cost was fairly standard - $125 + GST. I was informed that the mechanic would take my car for a test drive and do an inspection to make sure everything was ok to proceed with an alignment. If there was something wrong with the shocks or tie rods, I wouldn’t be charged the full $125 but rather $59 for an inspection fee and if I wanted to, I could proceed with repairs through Precision or take their recommendations elsewhere. Fortunately, my car was fine and the wheel alignment proceeded as per usual. The appointment was booked for an hour, but I think we were good to go in 40 mins. I booked my appointment a few days in advance but it seemed like they had some good availability and you wouldn’t have to wait long to get in and have work done. The ladies at reception were fantastic - very friendly, explained everything thoroughly and made sure I understood the process. When you walk in, the lobby smells like coffee and I’m told they “always have coffee going” :) there is a window and stools to sit at while you watch your car being worked on, which my kids loved! The ladies were very kind and engaging with my small kids - chatting with them and making them feel welcome and listened to. Hank did the work on my vehicle and he was an absolute sweetheart. Very kind and thorough, and I felt confident in the work he did. Highly recommend this place if you’re looking to get an alignment done! The staff is top-notch, the atmosphere welcoming, and the work is quality.read more

Rebecca Ulmer

20:47 18 Jul 19

Took my vehicle here on recommendation from Zee Tire next door for a wheel alignment after having my tires replaced. The cost was fairly standard - $125 + GST. I was informed that the mechanic would take my car for a test drive and do an inspection to make sure everything was ok to proceed with an alignment. If there was something wrong with the shocks or tie rods, I wouldn’t be charged the full $125 but rather $59 for an inspection fee and if I wanted to, I could proceed with repairs through Precision or take their recommendations elsewhere. Fortunately, my car was fine and the wheel alignment proceeded as per usual. The appointment was booked for an hour, but I think we were good to go in 40 mins. I booked my appointment a few days in advance but it seemed like they had some good availability and you wouldn’t have to wait long to get in and have work done. The ladies at reception were fantastic - very friendly, explained everything thoroughly and made sure I understood the process. When you walk in, the lobby smells like coffee and I’m told they “always have coffee going” :) there is a window and stools to sit at while you watch your car being worked on, which my kids loved! The ladies were very kind and engaging with my small kids - chatting with them and making them feel welcome and listened to. Hank did the work on my vehicle and he was an absolute sweetheart. Very kind and thorough, and I felt confident in the work he did. Highly recommend this place if you’re looking to get an alignment done! The staff is top-notch, the atmosphere welcoming, and the work is quality.read more

Scott I

15:25 13 Jul 19

Absolutely the best alignment shop in Calgary, they stayed past their closing time to dial in the alignment on my classic car even though it was lowered and complicated. Great shop!read more

Alan W

05:22 13 Jul 19

Can't thank everyone enough. Hank was great had diagnosed a bad balljoint before I had an alignment. They couldn't get one the same day so I managed to find one. Hank installed it and had a hard time installing . I felt bad as it was putting the shop behind. Also the girls at the front were very understanding and apologised that I had to wait. Anyway to cut a long story short everyone did a great job of looking after my car and myself. This place is highly recommended and great staff... Thank-youread more

Alan W

05:22 13 Jul 19

Can't thank everyone enough. Hank was great had diagnosed a bad balljoint before I had an alignment. They couldn't get one the same day so I managed to find one. Hank installed it and had a hard time installing . I felt bad as it was putting the shop behind. Also the girls at the front were very understanding and apologised that I had to wait. Anyway to cut a long story short everyone did a great job of looking after my car and myself. This place is highly recommended and great staff... Thank-youread more

Santhosh Nathan

20:12 05 Jul 19

Excellent service from the front desk to the repair guys. The attention to detail in the report/invoice they provide is very clear. Would go back again if I ever needed repair work done again.read more

Mark Boman

13:48 13 Jun 19

These guys are honest, and are fair with their pricing. Service is always excellent. Would definitely recommend.

Jeff Hicks

03:06 20 Apr 19

I've used this service center for many years, and have always received top quality service. The attention to detail is reflected in the quality of the work they perform which is outstanding. Alignments are done and checked, test driven, then re-checked. For other mechanical or suspension work or issues they explain and if requested are willing to show you what needs to be done, the urgency (if it can wait or not), and why. I've had everything from alignments, oil changes, suspension work, and even a clutch job done at this facility. I've never had any issues or problems with any work they have performed, and everything has been done within their time estimate. I do a lot of my own work, but anything I can't or don't feel comfortable doing goes here. Hank and Carol are nothing short of exceptional. For my most recent service I just came in for an alignment on my 08 Impreza. I also had an exhaust rattle from a loose heat shield that was annoying but not urgent, I didn't mention anything about it as I was planning to fix it myself at a later date, but when Hank was done with the car he mentioned it, and also mentioned he crimped it back on tight so it doesn't rattle anymore. A simple free fix he went out of his way to make, and it was much appreciated.read more

Excel Priest

01:17 19 Apr 19

I've used this service center for many years, and have always received top quality service. The attention to detail is reflected in the quality of the work they perform which is outstanding. Alignments are done and checked, test driven, then re-checked. For other mechanical or suspension work or issues they explain and if requested are willing to show you what needs to be done, the urgency (if it can wait or not), and why. I've had everything from alignments, oil changes, suspension work, and even a clutch job done at this facility. I've never had any issues or problems with any work they have performed, and everything has been done within their time estimate. I do a lot of my own work, but anything I can't or don't feel comfortable doing goes here. Hank and Carol are nothing short of exceptional.read more

Melanie Rose

20:46 18 Apr 19

This shop saved me, after being mistreated by a small town shop. I was luckily enough to stumble upon this shop in the city and I want to thank Melanie, Jodie, Stef & Hank for treating me kindly, with compassion & care and getting me back on the road! Your service truly went above and beyond and I wont forget it. I will make the hour drive and take my car back to this shop now every time. They treat people like people here and they do great work, highly recommended.read more

Nickolas Pearson

19:07 09 Apr 19

As someone who is not from Calgary, I found them to be very trustworthy and looking out for my best interest with fair prices. They were also amazing at dealing with my vehicle warranty company. Would reccomend to anyoneread more

Drew Carroll

14:00 05 Apr 19

Whenever I need car repairs, I always go to this shop and I have never been disappointed. I have been there several times and have always had nothing but great service! They take the time to show you what needs to be done and they always keep me updated. The shuttle service is greatly appreciated and I have even been picked up by the owner. :) This shop has a great "mom & pop" feel and I highly recommend giving them a try the next time you need vehicle repairs!read more

Tyler Anderson

13:59 28 Mar 19

Amazing service from these guys!! Front desk was attentive and knowledgeable and made you feel welcome. Hank was amazing and helpful making sure everything was done top notch. Overall I felt that they cared about my business and didn't try upsell or recommend anything not needed. Would definitely recommend coming here!read more

renee irvine

15:36 12 Mar 19

Absolutely first class service from start to finish. We have been taking both our cars here a few years now and have always been happy with the work performed and most importantly, never surprised. Melanie is the ultimate communicator in a world today that tends to shy away from proper and direct customer communication. Everything is laid out in advance with options on parts (standard/oem/premium etc) and associated labour costs/warranties. No surprises. Recent, I had my car totalled and I bought a used replacement. I booked in for a platinum inspection knowing a few things would probably require work. After the detailed inspection, a very thorough report with easy to read results and numerous hd pictures was forwarded to me. The report listed the "fine", "ok now but needs future attention", and " requires attention now". Absolutely nothing was done until Melanie called with a follow up conversation to the report. We discussed the report, service and parts options and not once was I pressured into doing anything. I proceeded with work based now on an informed position. All work was completed on time and on budget. Very happy as usual. Sidenote: They gave me a cost break on the platinum inspection since I had a fair bit of work performed. I could have simply paid the very reasonable cost for the very detailed report and left. Do not expect to get this type of report for free. No free lunches people. In closing, as a now retired person who has owned many, many cars, it is comforting to know we have a shop like this for our cars. Warm fuzzy feeling when you have ( Carol and Hank) the owners on premise. Hank is usually seen in the bays, not only supervising but hands on as well. All the staff for that matter are top shelf. Give Melanie a call. She is amazing and you will be very happy with the work.read more

Rhonda Doucette

20:45 14 Jan 19

Fantastic company. 10 stars. Thought i needed a wheel alignment. They informed me it was not an alignment and showed me what the problem was. They priced out parts and labour. Very honest people. Melissa and Ivan were above and beyond awesome. Only bring your vehicle to this company and no one else!!!!read more

Rhonda Doucette

18:09 14 Jan 19

Fantastic company. 10 stars. Thought i needed a wheel alignment. They informed me it was not an alignment and showed me what the problem was. They priced out parts and labour. Very honest people. Melissa and Ivan were above and beyond awesome. Only bring your vehicle to this company and no one else!!!!read more

Lachlan Shum

02:01 14 Dec 18

Always happy to drive all the way from the NW to have Hank do my alignment for autocross every year. Very patient and is happy to work with me to get what I need. Great customer service, been bringing my RX8 hear for years. Would highly recommend.read more

Wayne Brown

21:32 22 Nov 18

We have been going here for about 3 years now - if we could - we would give them a 10/5 review - Love their honesty & explanation of things - right from the Girls at the front end to the mechanics at the back - always a Positive Experience for usread more

Dan Mayerle

22:12 15 Nov 18

I value the integrity of the service team. Over time I have increasing confidence that this shop is completely honest with me about the need for the service and repairs they recommend.read more

J Nixon

18:14 14 Nov 18

I have recommended them to my family and friends. I drive across the city 45 minutes to go there, because I trust them. I trust them because they communicate clearly what they're going to do, they've always done what they've said, and have worked to save me and my family money over the years. I never feel like they're proposing unnecessary work, yet they will tell me when work needs to be done, whether for maintenance or safety reasons. When they make a mistake (which has happened), they go out of their way to make it right - even when it's not clearly their mistake.read more

Aj Kalsi

18:35 02 Nov 18

I had a fantastic experience here. They were quick and did a great job. I experienced some noise which I noticed after my alignment however I had also put new tires on the same day. When I went to see if they could tell me what was going on the owner come out, took me for a drive in my car and inspected it. Turned out, as predicted, it was my tires. He was happy to help me out; and you could tell. When I asked about what his prices were to service my other car, for which I already have a mechanic, he told me a lot of interesting stuff about preventative maintenance which I hadn’t heard about - all which was confirmed after some research. Needless to say I was sold on them as my new go-to shop even though my original mechanic was cheaper; not to say that Precision is at all overpriced. Anyway, I’m very happy with my experience here. They really went out of the way to help me - and the fact that their waiting room has a big glass window so you can see your car being worked on speaks volumes.read more

Sanjeev Chabrotra

18:37 21 Oct 18

Very nice service and people.. competitive prices.. quality parts and justified labour charges.

Amanda Amah

17:24 05 Sep 18

Friendly and quick service, I was a brand new customer and was given a discount on the cost of diagnosing the vehicle. Honest feedback about what my car needs and a genuine care of me as a customer and my safety in my vehicle.read more

Dee Fed

22:46 31 Aug 18

Above and beyond any expectations. This shop took care of me during a cross Canada road trip. Got me a new tire, installed and checked the pressure of my other tires identifying the cause and solution all within a few hours. The staff was very friendly and I am very happy I chose this shop to fix my tire problem. Cannot recommend highly enough, best mechanic experience I've ever had.read more

colin giles

16:39 14 Jun 18

Came in to get an alignment done that Kal Tire had told me was going to cost me a couple grand because everything was seized. Well, Precision was able to get it done normally and my steering has never been straighter Very happy and will always get my alignments done hereread more

Adam Krzyzaniak

20:29 29 May 18

WOW ! What a customer service! From the call to my van pick up it's been an awesome experience. Extremely nice and knowledgeable staff. They even took me inside the shop to show me that my upper ball joint had some play, gave me a quick quote and explained everything to me. They did the alignment and my van drives like a dream now. From the beginning I felt like I can trust them and I was totally right. Carol, Melanie, Ivan, Rolando and Hank - thank you ! I love the way You run your business - keep it up !read more

Lachlan Shum

16:13 23 Apr 18

Always happy to drive all the way from the NW to have Hank do my alignment for autocross every year. Very patient and is happy to work with me to get what I need. Great customer service, been bringing my RX8 hear for years. Would highly recommend.read more

Justin McMaster

15:04 18 Mar 18

I've used Precision for work on all of my vehicles for many years. They are a fast friendly and honest repair shop. I've never paid more than I feel is fair, and they've always gone the extra mile. I have referred my friends and family to them.read more

NH

18:14 01 Feb 18

I’ve had multiple alignments performed here by Hank and I’ve always been happy. Personally I’d much prefer they let me know if there’s underlying issues such as bearing play before wasting time and money performing the alignment. Highly recommended.read more

Sukhjeshwar Bhandohal

17:37 23 Jan 18

got wheel allingment done awsome job done by these ppl.. keep it up the good work????????

Naqeeb Bukhari

21:16 08 Jan 18

Very friendly staff and very good pricing! I recommend to everyone.

94Elantra

22:56 11 Dec 17

I have had multiple vehicles worked on by Precision and they have always been honest and professional. I recently had them build my new front struts and coil springs which involved taking apart my original ones as the one ones used the original hardware. I had someone from Precision call me back to confirm which setting I wanted to the new adjustable strut set to as I did not specify. Customer service such as this is hard to come by this day and age.read more

Ilona Kohlmann

14:53 06 Nov 17

They always exceed my expectations, honest reports. They also arranged detailing for my vehicle while I travelled. They just simply are the best place to take my vehicle. As a woman I have been able to trust their recommendations, they have kept me from following through with another shops advice that my vehicle did not need; saving my hundreds of dollars. In the last four years, I can't imagine what they have saved me from.read more

Ray Cheung

06:10 27 Oct 17

This place is the best. Friendly staff and great service. Honest technicians, what more can you ask for?

Lucas Leung

04:32 08 Sep 17

Been coming here for years for alignment. Hank and the boys always take good care and take pride in their work. They make sure all the correct procedures are followed and get the alignment of all 4 wheels right on without even 0.01 degree of error. Car drives straight like an arrow. Friendly people and great work, what more can you ask for? I come all the way from the NW and it's worth the trouble.read more

Tamara Brown

01:18 06 Sep 17

I'm a car moron. They made me feel at ease and not at all anxious about having my car there. They didn't treat me like a moron, even when I had to have everything explained. I felt I could trust them. They were friendly, professional, and very knowledgeable about what was going on with my car and tires. I would go back in a second; in fact, I recommended them to my parents and they took my mom's car there and were also very impressed. A dealer told them that to fix her AC would be in the $4000 range but precision only charged $1000 (and change). read more

Steve K

00:40 22 Aug 17

Hank and the guys/gals at Precision are great to deal with. Honest, helpful and things get done right! A returning customer.read more

Allen Xu

03:42 18 Jun 17

Did a custom performance alignment at Precision, the numbers were bang on to my requirement and I am out in about an hour, highly skilled staff and reasonable priceread more

InitialDUniverse

22:07 27 Feb 17

Love this place, had the part I wanted same day and installed by lunch. They actually listen to what you have to say and go above and beyond to satisfy. I'll be definitely coming back for more work. Thank you! Myles A. Car: Acura Integra 2000 Issue: Clutch Master Cylinderread more

Scott McArthur

23:43 16 Feb 17

I have gone to Precision several times over the last 5 years and just went again. As always, they are courteous, professional, and do a very good job servicing my vehicle. I would not hesitate to recommend them to anyone. They are experts in so many aspects of repairing vehicles and are always courteous. I believe they provide an excellent service at a very good price.read more

Steve Frederick

19:41 14 Feb 17

I've used Precision for years and I have always been impressed with the service! You cannot find a better shop! After years of being screwed by dealerships we finally found Hank and Carol. Better quality & great service for less money..a no brainer.read more

Stephanie Morrison

20:11 16 Dec 16

If you need something fixed on your vehicle, or just need an oil or tire change, Precision Alignment & Brake is the place to go. I don't usually write reviews but this auto shop is outstanding. Over the years I have taken both of my vehicles to them (some times with some really serious issues) and each time I have been extremely impressed with the service I've received. It is a family owned/operated business and honesty is the policy there. I am telling you right now that they will never steer you in the wrong direction! Pun intended lol, but in all seriousness, I appreciate the fact everyone there is knowledgeable, informative and they care about their customers. They also have really reasonable prices so all in all it's worth the drive for me from the NW to get there. I'm glad that I know about this place and I definitely recommend it to everyone. I wont be going anywhere else! Big thanks to Hank and Carol and the hard working team at Precision! Stephread more

Vishal R.

15:18 13 Dec 16

Absolutely 100% customer-centric!!! I had gone into Precision Alignment & Brake Ltd to get my tires rotated. I was in and out in no time. PROS: -The price was very reasonable -There is a waiting area there where you can see the actual technicians working on the cars. -Dealing with Hank, David and Carol was nothing short of a very positive experience. -My biggest pro would have to be when they pointed out a leaky strut. This is something that can potentially cost upwards of $300. -Fast, friendly and reliable service. CONS: -None so far I highly recommend Precision Alignment & Brake Ltd. Go see Hank, David and Carol and tell them Vishal Sent you. All the best, Vishalread more

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